Author: admin

KLEHOA NEWS

October 2019.

Dear Members and Residents,

It’s that time to update you on the happenings on the estate and to highlight a few key things and to allow us to welcome our newest Residents to the Estate, Veronique Frampton & Peter & Marilyn Rowntree.

We had our AGM on the 21^st August, and we are very pleased to report that it went very well, and all the votes received were in favour of the special resolution.

Our Committee is growing, and we are glad to report that we have had some new members join the board. We now have nine Trustees, each with different portfolios allocated as follows:

• David Bath – Chairman
• Alan Cameron – Vice Chairman, Finance & Architectural Committee
• David Lawson – Garden Maintenance
• Michael Griffiths – Safety and Security
• Wendy McMahon – Governance
• Norma Lederle – Healthcare
• Gerhard Visser – Infrastructure
• Ian Raubenheimer – Developer
• Grant van Staden – Developer

Please be reminded we also have a Homeowners website, to access the site you will need to register @ www.kle-homeowners.co.za  then you will receive an email letting you know your registration has been received and once your registration has been approved a second email informing you of the approval of your registration. Once you receive the second email you can begin browsing.

Clubhouse:

We have just recently had some very hot weather and some heavy rains and due to this our pool turned green and needed some attention, which we were aware off. Upon investigation we noticed that someone had increased the temperature of the pool which added to the problem. Please can we ask Residents not to touch the temperature of the pool as this causes problems when we have warm weather as well as can damage the Solar panels. Terence is responsible for the pool so please if you have any issues with the pool please feel free to raise them directly with Terence or alternatively email admin@kle.co.za.

Prepaid Metering

Attached for your reference is an explanation of how prepaid electricity works, recently published by the Municipality on the 1^st October.

Property and Gardens:

The gardeners’ hours have changed to summertime: 07:00 to 16:30. Turfworx has now completed spraying the weeds with herbicide on their designated areas in the estate.

In case anyone decides to spray weeds in their own garden the spray used by Turfworx is Super Lawn Weeder, a selective herbicide in solution, for the control of broadleaf weeds. The herbicide is available from Agri (and probably also from other garden specialists). If using the herbicide, take care to follow the instructions carefully for best results.

Please be reminded of the Municipal Blue Bag service for the removal of your garden refuse. You are allowed to put out two blue bags on a Monday with your household refuse and the Municipal truck will remove them. These bags can be purchased from the Municipal Office or from Agri at R14 for 20 bags.  Please note that you are limited to two bags per household and we request that you do not put your bags out the Friday before.

Please be reminded that it is advisable to have your garage door serviced annually. Contractors to use are CX Doors – Sarel 082 492 5586 & National Auto Glass 044 884 1717

Installation of Solar Panels

Solar panels are to be positioned as discreetly as possible on pitched roofs.

For the heating of domestic water, no close-coupled units (incorporating an exposed hot water cylinder) may be installed. Hot water cylinders must be concealed within the adjacent roof space. All pipe work from solar panel storage cylinders is to be concealed and routed directly into the roof space.

Swimming pool solar heating and solar panels to produce back up electricity are to be installed to ensure that they are symmetrical in shape with the roof plane where the panels are positioned. Panels may only be installed on a single roof plane and not be spread over multiple roofs. All panels must be installed at the same pitch of the roof and no brackets to raise the panels from the roof will be considered.

All new solar installations are to be shown on the building permission submission to the Architectural Review Committee, retrofitted systems will be treated as an alteration and will also require approval.

Safety and Security:

News from the Safety & Security Team

Since the disastrous Knysna Fire in June 2017, the Safety & Security team have worked to improve the capacity of the estate to react effectively to such disasters and indeed many other likely emergency events. One of the first actions was to establish a small team of volunteers from the estate to act as first responders in the event of a fire and other emergencies. Training of the first responders started early in 2018 when the Knysna Fire Department provided on-site training including the operation of fire extinguishers and fire hoses in combatting house and bush fires.  Soon after the estate purchased four 30m hoses and a nozzle together with three fire extinguishers which are kept in the guard house.

 With training in place and equipment purchased, the first responders were ready to practice their newfound skills. A number of fire practices have taken place over the past 15 months, and in late August this year it was felt that the time was right to go for the big one and prove the emergency protocol and the team would be able to respond timely and effectively to an emergency.

A fire drill was planned for August 28^th this year in collaboration with Allsound and the Fire Department. The exercise entailed simulating a house fire on the estate commencing with the homeowner pressing their emergency/panic button. Thereafter the emergency protocol followed its course, Allsound responding, calling the Fire Department and the KLE emergency team. Now the first responders comprising Messrs. Barry Noble, James Bryden, Joe McMahon, Frank Boyle, Chris Campbell and myself Mike Griffiths as overall coordinator swung into action.

Within 4 minutes of calling the first responders to attend the fire, the team was on site and 3 minutes later the team had collected the fire equipment and set up the hoses ready for deployment.

Not bad for a 70s something team!

During the exercise the Fire Department acted as observers and on completion gave a debriefing commending the team for a timely and effective response.

Since the fire drill, Phil Williams has volunteered to be a first responder, should any residents of reasonable fitness wish to also join our band of brave first responders please call Mike Griffiths intercom 1002 or 0824404498.

You would have seen that we are implementing a new Resident sticker, please ensure you have collected your sticker from the admin estate office in the healthcare. The previous sticker will be discontinued by the end of November at this time the guards will not allow access to the estate on the old sticker.

Please be reminded of the Temporary Access Permit for those that have family visiting on the estate, for an extended period. You will need to apply for a permit by emailing Kirstie the name of your visitor, the vehicle registration number and the dates your visitor will be residing on the estate. Kirstie will then create the Temporary Access Card with all the details, once your visitors have signed in at security, they can collect the card directly from Kirstie at the Admin Office in the Healthcare. This card must then be displayed on the dashboard of the vehicle for the duration of their stay. On leaving the estate it must be returned to Kirstie before exiting at Security.   

Please ensure that you have completed an Allsound Security form and you have activated a password with Allsound, please give them a call on 044 382 5589 if you have not done so. This is necessary in the event of a false alarm when Allsound call you and they ask you for your password, if you supply them with a password, they will cancel the call and response vehicle.

Social events:

Norma Lederle would like to organise a “Carols Service” for the Residents in the Healthcare as well as in the estate. The suggestion is to possibly have a picnic on the Clubhouse lawn with some music/musicians and candles over December/January. We are trying to see what interest we have before proceeding with any plans. Please let Norma know if you would be interested in such an event.

Complimentary Drinks Evening is held on the first Wednesday of each month our next drinks evening will be on the 6^th November.

Next pub Evening will be on the 25^th October – The bar will be open until 19h00 on these evenings and the first hour from 17h00 will be “happy hour” with all drinks at half price.

Another reminder of our social groups; should you want further information on any of the following interests, please call the relevant person below:

KLEG’s (Golf) and Snooker – Gerald Swart Unit 71

Hiking and Trails – James Bryden Unit 7

Beginners Bridge – Mike Griffiths Unit 114

Mahjong – Elaine Elliott Unit 10

Tennis – Sheila Lovely Unit 112

Healthcare:

We are pleased to report that we have relocated the Healthcare Kitchen from the Assisted Living block to inside the Healthcare.

We would like to invite our Residents to feel free to visit the Healthcare, get to know the Sister and familiarise yourself with the facilities and services available to you.

Attached to this newsletter is a Healthcare Information form, please can we ask Residents to complete this form and return it personally to Sister Estelle in the Healthcare. She would love to meet you and put a face to the name, plus it allows her to be aware of your medical history and next of Kin in case of an emergency.

This newsletter is compiled by Kirstie Schmidt with input from the Trustees and reference to minutes of meetings. It comes to you with the Trustees’ best wishes.

KLEHOA NEWS

June 2019.

Dear Members and Residents,

We have had quite a lot of activity on the estate since our last newsletter and we would like to take this opportunity to welcome our new Residents to the Estate: Doug & Elaine Van Hoffen, Philip & Janine Williams, Renton & Irene Trollip, Trevor & Cheryl Wolf, Gillian & Michael Williams, Marleen Ritky, Amanda Paulsen and Malcolm Smith.

As a reminder, our Committee is currently made up of eight Trustees, each with different portfolios allocated as follows:

• David Bath – Chairman
• Alan Cameron – Vice Chairman and Finance
• Ray Cooper – Garden Maintenance
• Michael Griffiths – Safety and Security
• Wendy McMahon – Governance
• Dr Klaas van Wyk – Healthcare
• Ian Raubenheimer – Developer
• Grant van Staden –appointed by the Developer

We had our Town Hall on Wednesday which preceded the usual drinks evening and we would just like to mention in this newsletter a few items that were discussed. 

As mentioned in our news flash we were pleased to announce that we have received confirmation from the Department of Environmental Affairs that the proposed N2 Knysna Toll Highway project, situated within the Knysna Local Municipality in the Western Cape Province, (also known as the Re-alignment or Knysna N2 Bypass), the Garden Route District Municipality has been refused. We can assure you that we are keeping a close eye on the intended use of that land.

Our AGM is fast approaching, and we will be sending out our notice shortly with the intention of trying to have all proxies and voting ballots collected long before the AGM to ensure a smooth process. Our intention is to remove the conduct rules from the constitution and all amendments to conduct rules to be done in consultation with the members.

Clubhouse:

We recently successfully hired out the Clubhouse to one of our Residents for an event and would like to inform Residents that the option is available, should you wish to know more about this please send Kirstie an email and she will forward you the relevant information.

We also recently had a cricket event arranged by a Resident where a group of Residents got together and watched the cricket, had a few drinks and a snack. We would really encourage these kinds of activities going forward as your committee are not able to arrange set functions as we did the prior year.

We have recently implemented the shuttle trips to town, which will be leaving the estate every Wednesday and Friday at 9h30 and will return at 11h30, the cost per trip will be R60.00. Please liaise directly with Terence on intercom 1021 to book your trip.

Property and Gardens:

We realise that some homeowners have employed private gardeners to work in their gardens and have requested Turffworx not to service their garden or weed their beds etc. If you would like to make this arrangement with Turffworx please email Kirstie and she will notify Turffworx accordingly and it can be added to their schedule for the process to be managed correctly. Please note that there is no cost saving on your levies in excluding a service. Please also note that Turffworx work to a schedule and there is no stipulated time frame in which they must work in a specific garden, they have a certain amount of garden’s and areas to complete in a day.

We are pleased to inform members that we now have an insurance policy in place which is tailor made for our specific requirements on such an estate.

We are looking for a member to sit on our Architectural Committee with Grant.

The Chairman sought input from the members present regarding fitting of solar panels as this was a growing need of our members. He presented the history of panels allowed to date but sought guidance as this was a “moving target” and we would do well to settle on a uniform policy applicable to all installations. It was therefore the recommendation of the meeting that the Architectural Committee be advised that the members would find the fitting of panels in a geometric rectangular pattern, flat on one roof-pitch surface, and within that roof area, acceptable from an aesthetic point of view. The owner would be responsible for all the technical detail and carry all structural risk. 

Safety and Security:

We would like to inform the Residents that we have implemented a Temporary Access Permit for those that have family visiting on the estate, for an extended period. You will need to apply for a permit by emailing Kirstie the name of your visitor, the vehicle registration number and the dates your visitor will be residing on the estate. Kirstie will then create the Temporary Access Card with all the details, once your visitors have signed in at security, they can collect the card directly from Kirstie at the Admin Office in the Healthcare. This card must then be displayed on the dashboard of the vehicle for the duration of their stay. On leaving the estate it must be returned to Kirstie before exiting at Security.   

Mike Griffiths is currently compiling information and costs regarding the possibility of upgrading the access control and the installation of cameras for next year’s budget.

Kirstie has arranged some Maps to be handed out to visitors at the main gate, firstly a clear map demarcating the Healthcare showing the route from the guardhouse specifically. This is a laminated map and will be given to the visitor when entering the estate and to be returned on exiting. This should ensure that emergency callers to Healthcare are directed without delay. We have also prepared a general site plan where the guards can present visitors with a marked map giving precise detail of where the visitor is going.

Please ensure that you have completed an Allsound Security form and you have activated a password with Allsound, please give them a call on 044 382 5589 if you have not done so. This is necessary in the event of a false alarm when Allsound call you and they ask you for your password, if you supply them with a password, they will cancel the call and response vehicle.

We would like to advise Residents that if you wish to leave a key with the Estate office you are more than welcome to do so, Kirstie will be organizing a key safe which will be kept in her office to be accessed in the event of an emergency medical or otherwise.

Social events:

First Wednesday of each month                Developer hosted drinks evening.

Next pub Evening will be on the 21 June – The bar will be open until 19h00 on these evenings and the first hour from 17h00 will be “happy hour” with all drinks at half price.

Another reminder of our social groups; should you want further information on any of the following interests, please call the relevant person below:

KLEG’s (Golf) and Snooker – Gerald Swart Unit 71

Hiking and Trails – James Bryden Unit 7

Beginners Bridge  – Mike Griffiths Unit 114

Mahjong – Elaine Elliott Unit 10

Tennis – Sheila Lovely Unit 112

Healthcare:

We just wanted to clarify any misconceptions regarding what emergency care is available on the Estate. Firstly, any resident in the Healthcare Centre is routinely receiving 24/7 medical care. For those of us in our homes on the Estate panic buttons are installed.  Pressing this button for 5 seconds or until the alarm sound is actually heard, will result in an emergency call to Allsound Call Centre. They will immediately call your given telephone number to ascertain if the call is a security or medical emergency. They will ask for your password. No answer or not giving a correct password leads to dispatch of armed response. Should you indicate a medical problem they will dispatch Emergency 24 paramedical help. Our Healthcare Centre is not equipped to provide emergency medical assistance in our homes but can and will provide home care as specifically arranged.

We had our inspection from the department of Social Development, and we are glad to report that all went well, baring a few minor issues which are in hand.

Your Trustees, after doing a lot of homework and investigation have decided to outsource the Kitchen & Housekeeping duties of the Healthcare. Western Province Caterers is a well-known up and coming company that specialises in running kitchen facilities in Mediclinic’s, Life Hospitals and Frail care facilities like ours nationally. They will be overseeing the full function of the Kitchen, Cleaning and Laundry aspects of the healthcare centre as of the beginning of June, freeing up Sister Estelle to focus more on the care of our current Residents and sourcing new Residents for our Frail care. As well as ensuring we are equipped to offer the home-based care required.

We just wanted to update the details for the Professional Footcare listed as an additional service on your laminated Healthcare handout. The Professional Footcare contact is now Ellis Thompson 072 306 2041 who offers professional footcare in the privacy of your own home. Joan Saunders unfortunately does not offer a home-based service.

We would just like to thank Norma for her letter of thanks received regarding the exceptional care the Healthcare rendered to Neville during his stay in the Healthcare.

This newsletter is compiled by Kirstie Schmidt with input from the Trustees and reference to minutes of meetings. It comes to you with the Trustees’ best wishes.

KLEHOA NEWS
February 2019.
Dear Members and Residents,
Christmas has come and gone, and we are already full swing into the New Year, we have quite a bit of movement on the Estate since our last communication and we would like to take this opportunity to welcome our new Residents to the Estate: Ray & Helena Monk, David & Susanna Grobler and later in February Alister Simmonds & Denise Higgenbotham.
As a reminder, our Committee is currently made up of eight Trustees, each with different portfolios allocated as follows:
• David Bath – Chairman
• Alan Cameron – Vice Chairman and Finance
• Ray Cooper – Garden Maintenance
• Michael Griffiths – Safety and Security
• Wendy McMahon – Governance
• Dr Klaas van Wyk – Healthcare
• Ian Raubenheimer – Developer
• Grant van Staden –appointed by the Developer

Clubhouse:
We have received reports regarding the untidy state in which the pool and outside area was left over the Christmas Break. Please be reminded that Terence is not on the Estate 24/7. When using the clubhouse please throw away your empty bottles and cigarette packs. If you remove a chair from the veranda, please ensure it is put back. We also request that you leave the Kreepy Krawley in the pool to prevent it from being damaged. The Clubhouse is there for everyone’s enjoyment, including your visitors or guests and grandchildren. Please note however that the Resident is responsible for the behavior of your visitor or guest/ grandchildren.

We recently purchased a new umbrella for the pool area for your enjoyment, please ensure the umbrella is put down when you are the last to leave the area, to prevent it being damaged by the wind.
Property and Gardens:
Previously we have requested Residents to make use of the Municipal Blue Bag service for the removal of garden refuse as this is not part of the Garden Maintenance service. Please refrain from calling Joseph to remove your garden refuse as the Garden Maintenance team have now been instructed not to remove individual Homeowner’s garden refuse. Blue bags are to be put out on a Monday with your household refuse and the Municipal truck will remove them. Please note that you are limited to two bags per household. These bags can be purchased from the Municipal Office.
Over the past couple of months, we have had some issues with Starlings trying to nest in the eaves of certain units in the Estate. The HOA has resolved the issue at the Healthcare and the Assisted Living block, but for those that are still having an issue please feel free to contact James Bryden on Intercom Ext 1005 for assistance as he has a contact in resolving this.

Safety and Security:
We believe there has been some concern regarding the contractor’s gate, this gate has been recently upgraded in the last quarter of last year. The gate has continuous electrified fencing over the gate and spikes at the bottom. There was a concern as to why Residents are being let in to the estate via this gate without being stopped, the answer being if you had a Resident sticker on your car you were granted access. This gate is for the contractors and there is a constant flow of trucks coming and going and we request Residents not to use this gate for their own safety, please use the main entrance. The guards at the gate have been instructed to inform the Residents that they need to use the main entrance.
Whilst we have had almost zero incidents on the Estate since inception in 2011, we still encourage members who are going to be off the estate for any period to advise Kirstie and or security of their absence.
We would like to advise Residents that if you wish to leave a key with the Estate office you are more than welcome to do so, Kirstie will be organizing a key safe which will be kept in her office to be accessed in the event of an emergency medical or otherwise.
Social events:

First Wednesday of each month Developer hosted drinks evening.

We have noted that for some time that Wednesday evening bar opening has not attracted many patrons. The committee has therefore decided to try a new approach and learned that Friday evenings would be more attractive to members. Wednesday evenings are thus cancelled and replaced with every second Friday evening starting on Friday 15th February. The bar will be open until 19h00 on these evenings and the first hour from 17h00 will be “happy hour” with all drinks at half price.

We will also be holding a “town hall” once a quarter an hour before the Developer Drinks Evening for an informal discussion. Our first “town hall” session will include presentation of our 2019/20 budget. It will be held on Wednesday the 6th February 2019 @ 16h00, the Drinks Evening will follow directly.
We would appreciate the courtesy of submitting any points for discussion to Kirstie prior to the session.

Our New Year’s Eve event went well, thanks to Elaine Elliott for organising the event.
Another reminder of our social groups; should you want further information on any of the following interests, please call the relevant person below:
KLEG’s (Golf) and Snooker – Gerald Swart Unit 71
Hiking and Trails – James Bryden Unit 7
Beginners Bridge – Mike Griffiths Unit 114
Mahjong – Elaine Elliott Unit 10
Water Aerobics/Tai Chi – Norma Lederle Unit 24

Healthcare:
We are sad to see Sister Petra leave us, but we are pleased to welcome Sister Estelle Thomas to the KLE team. We are thankful for the considerable effort that Petra has invested in developing our centre with emphasis on protocols, systems and health compliance issues into a very sound facility. She leaves with our best wishes and our hope that her and Johan’s move to Gauteng will both ease their burden and improve Johan’s health. The ending of this successful chapter offers great opportunity to further develop the unit into a sustainable, resident and family care facility with a positive and happy atmosphere. Estelle is thus welcomed and assured of our support as she tackles this major task. Important strategic decisions lie ahead, and Estelle is well qualified to give leadership and direction. Please feel free to pop in to the Healthcare to meet her and for a free consultation.

Pets:
Please be reminded that Residents are responsible for the removal of their pets’ excrement from the Common Property, over the Christmas period there were reports of excrement not being removed on the Healthcare lawns.

This newsletter is compiled by Kirstie Schmidt with input from the Trustees and reference to minutes of meetings. It comes to you with the Trustees’ best wishes.

KLEHO NEWS

November 2018.

Dear Members and Residents,

It is that time again when we bring you all the happenings on the Estate to ensure you are kept up to date, but first we would like to take this opportunity to welcome our new Residents to the Estate: Cliff & Charmaine Pallent, Michael & Carol Lewis, Trevor & Ingrid Turner and Martin & Annette Prinsloo who joined us since our last communication.

Our Committee is currently made up of eight Trustees, each with different portfolios allocated as follows:

• David Bath – Chairman
• Alan Cameron – Vice Chairman and Finance
• Ray Cooper – Garden Maintenance
• Michael Griffiths – Safety and Security
• Wendy McMahon – Governance
• Dr Klaas van Wyk – Healthcare
• Ian Raubenheimer – Developer
• Grant van Staden –appointed by the Developer

 

Estate office

The Admin office is now in the Healthcare building and Kirstie has an office next to Petra.  She can be contacted on Intercom extension 1074 for those on the estate and 044 382 7050 on the landline.

With the appointment of Plettenberg Bay Property Management our Domicilium Citandi et Executandi has changed and is now 7 Gibb Street, Plettenberg Bay.

Our Detailed Intercom List is available on our website @ www.kle-homeowners.co.za.  If you have not registered on our website, please go to our site and register.  Also note in terms of homeowner privacy your details do not automatically get added to this list, so if your details have changed or they do not appear on this list and you would like them to be added, please email them to Kirstie and she will update the list accordingly.

 

Most of you are aware by now that the “Knysna Lifestyle Estate” WhatsApp group has been changed to an informative group only; if you are not on this group and would like to be added please let Kirstie know and she will add you. The purpose of this group is for “Emergencies and Important info” only, and to prevent Homeowners leaving the group and missing out on important notices we made the necessary changes.

In addition to the above group we created a “KLE Community” WhatsApp group and Norma is the ADMIN on that group. Those interested in joining that group please, send Norma Lederle a WhatsApp on 073 175 2992 and she will add you. This is a more “community” type group for Homeowners who enjoy the social interaction.

Please remember our SGM on Wednesday, 5^th December @ 16h00 which will be followed by our final Complimentary Drinks evening for the year.

Please let Kirstie know if you will be present at the meeting or not, if you are not able to make the meeting please send Kirstie your proxy form by the 4^th December.

Kirstie will be on leave from the 14^th December until the 4^th January 2019.

 

Architectural Committee:

Just a reminder about the correct procedure to follow when looking to make changes to your property. Send an email to admin@kle.co.za and Kirstie will ensure that the request is sent to the relevant people.

 

We are pleased to note that we have received several requests for permission which have been approved. Please also note that the Architectural Design Guidelines are up on the website for your reference, under the documents tab.

 

Clubhouse:

For our new Residents, our Clubhouse Manager’s name is Terence Dili, please feel free to use all the facilities of the Clubhouse at your leisure, the bar is open during the week between 12:30 and 17:00 Mon – Fri except on Wednesdays we are open until 19:00.

The following classes are available; should you be interested in joining any of them please contact Terence on Intercom extension 1021

Personal Training Sessions

30 Minutes	45.00
45 Minutes	75.00
1 Hour	100.00

 

Spinning Classes

• Monday, Wednesday and Friday 09h00 – 10h00

Stretch and Tone Classes

• Tuesday and Thursday 09h00 – 10h00

The cost is R45.00 per class which will be charged on your monthly levy invoice. A maximum of three persons can be accommodated in the spinning classes. Please secure your booking in advance by contacting Terence.

The Clubhouse store room is almost complete, and we look forward to having some extra storage facility for the chairs that were recently purchased, that are not in regular use. The Clubhouse has been quite busy over the last couple of months and we are pleased to see the increased activity.

 

Property and Gardens:

As a reminder, if you should have any garden issues, please report them to Kirstie and she will follow up with the Garden Maintenance team accordingly. We have had good response with this procedure in place, as the garden maintenance staff are not employed by the HOA and it is better if Residents refrain from giving instructions to the garden maintenance team directly.

The basic garden maintenance service incorporates the cutting of the lawn, weeding of the flower beds and trimming of the edges only. They are also responsible for the weeding of the Sholin walls and maintaining the common areas. They are not responsible for the weeding of the individual homeowner’s lawn, this is the homeowner’s responsibility.

 

As most of you are aware, Eskom started load shedding on Sunday 18 November, but up until now we have had no further reports of the load shedding continuing. If you would like to keep up to date with the load shedding you can go to  http://loadshedding.eskom.co.za/ or download the app on your cell phone called EskomSePush from your Play store.

 

We are also in the process of erecting stop signs in the estate, as well as the directional sign at the first roundabout.

 

Safety and Security:

The access gates have been upgraded and the contractor’s entrance as well as Greeff’s gate have been fixed to ensure that they are secure.

 

The HOA apologise for the malfunction of the guardhouse beams recently. This was triggered by a cable fault powering the beam units which was fixed in October. However, when the system was restored the switch on & switch off timing was disturbed and instead of switching on at 18.00 and switching off at 6.00 the following day, the timing was shifted to come on much later. This has now been rectified.

 

Below is a notice from Allsound which they requested us to circulate to all residents:

“With December approaching and an influx of people in and around the Knysna area, Allsound would like to remind Residents that this also increases the opportunistic crime that takes place.

Should you have an Apple iPad or cell phone, it is advisable to install the “Find my iPhone” function. Early detection and possible tracking of the device could potentially result in the recovery of goods and arrest of suspects.

 

• Keep valuables such as cellphones, laptops, Ipads, handbag out of sight
• Lock all doors and latch windows when going to bed or out
• If you have perimeter beams, arm them at night to act as an early warning system
• Should your beams trigger, or you hear a noise on your property, DO NOT go out to investigate – PUSH YOUR PANIC BUTTON.
• Panic buttons should be tested on a regular basis. This can be done telephonically with our Control Room or Technical department.”

Please ensure that you have completed an Allsound Security form and you have activated a password with Allsound, please give them a call on 044 382 5589 if you have not done so. This is necessary in the event of a false alarm when Allsound call you and they ask you for your password, if you supply them with a password, they will cancel the call and response vehicle.

Social events:

Monday 31^st December                                   New Year’s Eve event

First Wednesday of the month                     Developer hosted drinks evening

 

Our next event coming up is on the 31^st December.  This year we are unfortunately not able to have the New Year’s Eve spit braai like last year, the service is not available to us this year. The suggestion is that we have a Bring ’n Braai or Picnic, like the event held on the 24^th Sep 18. If you are interested in attending or helping with this event, please contact Elaine Elliott on ext. 1024 or elainebrenton@telkomsa.net

On the estate there are several social groups; should you want further information on any of the following interests, please call the relevant person below:

 

Golf and Snooker – Gerald Swart Unit 71

Hiking and Trails – James Bryden Unit 7

Beginners Bridge  – Mike Griffiths Unit 114

Mahjong – Elaine Elliott Unit 10

Water Aerobics/Tai Chi – Norma Lederle Unit 24

 

Healthcare:

We recently hand delivered our Healthcare services handout, this is an all-encompassing list of all the services we offer in the healthcare as well as the services offered in the comfort of your own home. We really encourage you to make use of these services as and when needed.

 

Cape Geriatric Holistic Massage Therapy approached Sister Petra about the services they offer; this service is highly recommended by Sister Petra and for those that are interested in finding out more about this service, please chat to Sister Petra.

 

Pets:

Please be reminded that Residents are responsible for the removal of their pets’ excrement from the Common Property.

 

This newsletter is compiled by Kirstie Schmidt with inputs from the Trustees and reference to minutes of meetings. It comes to you with the Trustees’ best wishes.

 

KLEHO NEWS

August 2018.

Dear Members and Residents,

It has been quite a while since the last newsletter and we hope you find this issue to be informative and helpful in updating you about the progress on this wonderful Estate.

 

Architectural Committee:

This has been a very busy period for the committee as they have received several requests for permission from homeowners for varying projects. This is the correct procedure to follow when looking to make changes to the exterior of your property. Send an email to admin@kle.co.za and Kirstie will ensure that the request is sent to the relevant people.

 

As you remember on the 9^th July we sent out a letter formalising the final Blind and Water tank rule that needs to be adhered to on the estate.  This letter appealed to those who are in contravention of the Constitution to make the necessary changes to comply. We are pleased to mention that we have had some homeowners approach the committee for advice in ensuring that they are compliant.

 

If you have a non-compliant issue that needs attention we urge you to contact the committee, so they can advise a solution.

 

Please also note that the Architectural Design Guidelines are up on the website for your reference under the documents tab.

www.kle-homeowners.co.za

 

Fines Structure:

Whilst we understand that this appears to be an unnecessary and drastic step, the Trustee Committee considered it wise to introduce a management system at this early stage of the estate’s development in line with that introduced at most of the leading residential estate’s in the country. The timing in introducing these fines is not in response to any discussions currently under negotiation. The Committee has received a few comments from Residents after sending out the proposed fines structure, which we were obliged to do as your Trustees, in accordance with the Constitution that we all bought into. Please be assured that whilst this requirement must be in place, it is not the intention to create undue distress. Most replies have been supportive of the intention whilst a few expressed unnecessary concern. Fines may be imposed, but only after due internal process which will include verbal discussion, followed by a letter if necessary giving time for correction of the breach, and only then could a fine be levied.

 

 

 

 

 

Maintenance:

You might have noticed that James Bryden has been doing his rounds with a team of painters, attending to the exterior painting and maintenance of the units.  James is doing a great job and the Committee are grateful for his willingness to manage this process.

 

Members are welcome to contact James through Kirstie’s office for a quotation to do any painting of their interiors or any work not covered under the Estate’s exterior maintenance programme. James will supervise Jannie, who has experience of interior work with due concern for protecting furniture etc. As homeowners you can also be more confident regarding security and safety using this resource.

 

Finance:

We can report satisfactory performance in line with budget and your committee are satisfied with the handover to PPM and all seems to be running smoothly. PPM have been requested to issue the statements by the 27^th of the month from this month, as levies are due in advance and should be paid on or before the 1^st of the month.

 

Clubhouse:

The Clubhouse store room is in progress and completion will be prior to the builder’s break, this will provide a space to store chairs and tables as needed. As your trustees we are encouraged to see the increased use of the clubhouse facilities as more members join.

We are also currently looking at the purchase of suitable chairs for use by the various “clubs” and have taken the decision that the foyer and or the library may be booked and used by any interested groups. Terence will see to both set up and storage after use. The formal lounge area is also available for use as usual without re-arrangement of the furniture except for estate wide functions.

 

Property and Gardens:

We recently did another walkabout with the garden maintenance team and are pleased to report that things are really looking good.

 

As a reminder, we want to reiterate that the garden maintenance staff are not employed by the HOA and we request that Residents refrain from giving instructions to the garden maintenance team. The basic garden maintenance service incorporates the cutting of the lawn, weeding of the flower beds and trimming of the edges only. They are also responsible for the weeding of the sholin walls and maintaining the common areas. They are not responsible for the weeding of the individual homeowner’s lawn, this is the homeowner’s responsibility.

We have investigated this as an extra service payable by individual homeowners, should they be interested. The charge will be R500 per unit per month, but if ten or more units sign up for this service the rate will be reduced to R400 per unit.

 

The Municipality has a “Blue Bag” service for the removal of garden refuse, we encourage you to make use of this service. The bags can be purchased directly from the Municipal offices in the main road, where you pay your rates and taxes at a cost of R11 per bag. The bags must be put out only on a Monday, together with your refuse, and the refuse removal truck will collect them. Please note you are limited to two bags per unit.

 

In a previous newsletter we mentioned the parking rules and our rules are sensibly framed to limit parking on verges and in driveways. Many members have had the need to park vehicles, boats, caravans and trailers to accommodate visitors and/or to clean, load and unload etc., for short periods of time. Members have been very accommodating to date and your committee has agreed that boats, caravans and trailers may park in driveways for a maximum of 5 days to accommodate the above.

 

Safety and Security:

We are thankful for the positive feedback received from the security handout delivered recently.

 

As mentioned previously the S&S Committee have received the risk assessment of the estate’s security from Allsound and we are pleased to mention that we are currently working on improving the security on the access gates at the contractor’s entrance as well as Greeff’s gate.

 

We are also pleased to announce that our first responders have received the necessary training to handle the fire equipment which we have purchased. It is stored in the guardhouse which is easily accessible if needed.

 

We are in the process of erecting signs at the first roundabout intersection as you come in the gate, as management have become aware of residents violating the traffic rule regarding traffic circles. Please remember to adhere to the laws of the road even in the estate, always keep left and on leaving the estate please refrain from turning right avoiding the traffic circle. The concern is that inevitably this will cause an accident.

 

Garages:

We regret to report to you that the storage garages are still in the approval process and thus there is no further news to report.

 

Social events:

Monday 24^th September                               “Heritage Day” Picnic and Braai

Monday 31^st December                                   New Year’s Eve

First Wednesday of the month                     Developer hosted drinks evening

 

The Christmas in July event was a success and we believe those that attended enjoyed it thoroughly.

 

Our next event coming up is on the 24 September, this is a casual day for you to get together and have a “day out” so to speak, you are most welcome to bring along your friends/family who are visiting for that long weekend. Braai fires will be set up on the patio outside the snooker room/lounge side of the Club House, where you can also set up your tables & chairs etc. You should have received an invite for this function informing you of the details. Please contact Elaine by email elainebrenton@telkomsa.net or intercom ext. 1024 to RSVP or for any queries.

 

 

On the estate there are several social groups should you want further information on any of the following interests please call the relevant person below:

 

Golf & Snooker – Gerald Swart Unit 71

Hiking & Trails – James Bryden Unit 7

Bridge – Mike Griffiths Unit 115

Mahjong – Elaine Elliott Unit 10

Water Aerobics/Tai Chi – Norma Lederle Unit 24

 

 

Healthcare:

Dr Klaas van Wyk has been making great headway in understanding the operation and management of the Healthcare. We recently sent some of our carers on a course held by Hospice to further their knowledge and expertise, so we can always ensure that we are up to date with the latest regulations.

 

We will be formalising another handout which will list all the services that your Healthcare has to offer, and we really encourage you to make use of these services as and when needed.

 

Smalls:

Gerald is a domestic/ gardener/ painter with good references who already works three days per week on the Estate. He has Wednesday and Thursday available. Pauline (1033) and Cathy (1003) will gladly give references and Gerald is available on 071 0107253.

 

News from the sales team:

The sales team are going full steam ahead, with 67 completed homes and a further 17 units in different stages of the process. 16 properties have now been sold in Phase 3 and several are in the pipeline.

 

 

This newsletter is compiled by Kirstie Schmidt with inputs from the Trustees and reference to minutes of meetings. It comes to you with the Trustees’ best wishes.

 

KLEHO NEWS

May 2018.

Dear Members and Residents,

We have had a busy time since our last newsletter and so this issue is aimed to update and inform you about progress on our wonderful Estate.

Appointment of a Property Management company:

The Estate has grown to the point where your trustees have taken the decision to outsource the management of the Estate to a specialist. There are many reasons that motivate this decision:

The work load has increased hugely, and your committee members are attending to too many operational issues, in addition to their prime role of oversight and governance.

The company appointed is Plett Property Management (Pty) Ltd (PPM) and it will assume it’s duties with effect from 1st June. PPM manage about 80 similar Estates along the Garden Route and have experience and access to legal, accounting, IT, banking and other services will enhance our systems.

It will invoice and collect our levies, prepare accounts and budgets, manage the HR requirements of our employees, and settle all approved invoices. It will report to and be under the direction of the Trustees of KLEHO.

The company appointed also is responsible for ensuring compliance with the regulations that apply to the KLE community.

In order to create an efficient interface with PPM we are pleased to announce that we have appointed Kirstie Schmidt as Estate Supervisor. She is well informed on most aspects of our operations and will be your first line of communication and the daily contact between KLEHO and PPM. Kirstie will also direct your queries to the correct channel which could be any, or more, of the following:

KLEHO Chairperson; the Trustee responsible for any specific portfolio; the Developer through Grant van Staden; the Garden Service provider; the Security provider; or PPM.

We are in transition from what was a Developer managed Estate to one under control of KLEHO. We have, since last AGM set up a complete portfolio management structure, done considerable work on safety and security protocols, refined the Service providers annual contracts, and are about to relieve Lester Coelen (Developer appointed finance trustee) of the day to day responsibility for accounting matters for which we owe a huge debt of gratitude both to Ian Raubenheimer and to Lester for their valuable input to date.

More nuanced, in terms of transition, is the role of Grant, who will continue to be a fundamental cog in the KLE network. Kirstie will work closely with Grant as we slowly but surely relieve Grant of the nitty gritty of daily KLEHO chores but hold on to his enormous expertise. Thanks Grant for all you have and continue to do for KLE.

As part of this re-structuring we have now also established the portfolio of Architectural Committee which will be headed by Alan Cameron, assisted by Grant and Michael Dall Architect. Alan is already engaged in tidying up this portfolio and clarifying the rules and guidelines for the Estate. The Architectural Committee will be available for consultation for any homeowner wishing to make changes and /or alterations and be the approval body for any such change.

Architectural Committee:

To date, a number of requests has been submitted by members to The Developer and Trustees that have been approved, approved with modifications or rejected using the KLE Constitution and Conduct Rules, to which we are all signatories, as the guideline.  Unfortunately, there has also been an increasing number of transgressions of these rules and guidelines with respect to gardens, blinds, water tanks, solar panels, barrier fencing and plant trellising. To ensure that the aesthetics of the Estate remain as originally envisaged and that we maintain a harmonious community The Trustees will enforce these rules, whilst at the same time be reasonable to individual’s requirements.

 

Reference to Clause 19,2 of our Conduct Rules may be a helpful reminder. Members also are referred to clause 27 of the Constitution that deals with members wishing to make changes to any structures on the members residential erf (The clause refers to, inter alia, work such as painting the house; changing the windows or doors; extensions to any structure; installation of accessories such as pergolas or awnings; building a boundary wall or planting vegetation that would have the same effect and so on). Without limiting the Association’s rights in terms of that clause in any manner, members are obliged to obtain approval from the Trustees before commencing any such renovations, changes, additions, etc. and are required to comply with all obligations placed on them in terms of clause 27 of the Constitution.

 

To avoid conflict later in the process it is suggested that should you wish to make any changes as described above that you approach the Architectural Committee for guidance and ultimately approval for your change(s). Approval will not be unreasonably withheld and will be dealt with as quickly as is practically possible. This relates to paving, statues, water features, tall indigenous trees, murals, exterior wall hangings, trellises/fences/hedges, water tanks, solar panels, and non-indigenous plants. These and some others have caused tensions in the past and we do very much want to maintain a happy and supportive atmosphere. It will be helpful if your submissions are in writing addressed to The Architectural Committee and submitted to Kirstie.

 

Given the very clear KLE design aesthetic and the feel for open spaces with only a surrounding security fence and internal safety barriers/fences, where essential, it is the opinion of your Trustees that to maintain this ethos we wish to clarify that all fences, trellis work, vegetation mentioned in the relevant clause applies to boundary of the erf and internal portion of the erf thereby creating enclosures within the erf.

Maintenance:

We are delighted to announce that James Bryden has been seconded by the Board of Trustees to head up the Maintenance sub-committee. James is an early resident with appreciation for the ethos of KLE and, with his long experience as a senior construction executive, will assist greatly in managing this activity. The exterior painting and maintenance is a KLEHO responsibility and will over time be a significant cost requiring careful management.

CWD Aluminium will be putting safety stickers on the bottom corner of all aluminium glass doors, so please note that they will be making their way around the estate over the next couple of weeks.

Finance:

We can report satisfactory performance in line with budget. Currently very busy in preparation of hand over to PPM and to ensure that this goes smoothly and that nothing drops between the cracks!

Clubhouse:

The planned extension has been delayed awaiting necessary approvals, but we expect action soonest.

Your trustees continue to walk the fine line between encouraging use of the facility and not introducing precedents which may be embarrassing when we finally have full development. To this end we are encouraging use with the proviso that we will review the situation from time to time.

Recent holiday weekends have reminded us how important it is for members to obey the Clubhouse rules. We love the fact that our families visit and enjoy our Estate but very young children (under 16 in our book!) should not be having fun in the snooker room, opening the Clubhouse fire doors, using the gym equipment etc! A member must accompany guests using all the facilities provided; and the snooker room, sauna, and gym are off bounds to young folk. Refer to the rules for specifics.

The tennis court is receiving some remedial work on some blisters formed on the surface, but we have also noted that folk have been playing in black soled shoes which are leaving marks on the surface. Please wear tennis shoes when using this court.

Property and Gardens:

We haven’t received any letters of praise for what we think is already an improvement in the management of our gardens, both individual and common areas, but then we have also noticed a distinct drop in the number and volume of complaints! Must be a good sign?

Thanks also to Mike and team, who having procured some grass have generally beautified the landscape.

The Municipality “Blue Bag” service for garden refuse is now available on the estate and we encourage you to make use of this source. The bags must be purchased directly from the Municipality office in the main road, where you pay your rates and taxes. The bags must be put out on Mondays only, with your refuse and the refuse removal truck will collect them. Please note you are limited of 2 bags per unit.

Safety and Security:

It has become apparent that many homeowners are not aware of the correct procedure for using the panic button in each home.

THE BUTTON MUST BE DEPRESSED FOR A MINIMUM OF 3 SECONDS UNTIL THE ALARM SOUNDS.

Homeowners should also be aware that remote panic buttons can be purchased from Allsound.

These can be worn around the neck and provides the ability to activate the panic button when unable to reach the fixed panic button. For example, if a homeowner falls and is unable to get up.

The Safety & Security Committee have recommended the purchase of limited firefighting equipment, including hoses and fire extinguishers, and the Trustees have now approved the purchase of the equipment. A number of volunteer First Responders have been trained in the use of the equipment, and this facility will undoubtedly improve our capacity to react to a fire pending the arrival of the Fire Department.

 

At the request of the S&S Committee, Allsound have provided a risk assessment of the estates security. Arising from the report the perimeter security is being beefed up, with beams being installed along the palisade fencing either side of the gate house and ensuring the various gates on the estate are properly protected.

 

Shortly the S&S will issue to each homeowner a laminated notice to be hung in a convenient place in the home, which will set out emergency procedures and what to do in the event of an evacuation. Below is what will appear on this handout along with emergency numbers and a block map:

 

Emergencies and Evacuation

The trustees place great importance to the ongoing safety & security of the residents. A permanent committee has been appointed to regularly review all aspects of safety & security and make recommendations to the Trustees. This notice addresses what residents should do in the event of an emergency, as well as the protocol for an evacuation should this be required.

We recommend that each homeowner reads this notice carefully and displays it in a convenient place in the home.

 

• In the event of an emergency whether it be a medical emergency, criminal activity or a disaster event such as fire, flooding etc, the homeowner should depress the panic button. REMEMBER TO HOLD THE BUTTON DOWN FOR AT LEAST 3 SECONDS UNTIL THE ALARM SOUNDS. The activation of the panic button will alert the Allsound control room, and this will initiate a series of actions resulting in the appropriate emergency service to be called and attend.
• Homeowners can also call the Allsound control room directly (see emergency no’s) and explain the nature of the emergency. This procedure will normally result in an improved reaction time, as it avoids the step of the control room investigating the nature of the emergency prior to calling the appropriate service.
• A system of block captains has been set up in the estate. A block captain is assigned to plus/minus 10 homes, and the purpose of the block captains is to assist homeowners in the event of a disaster emergency, particularly those homeowners having mobility problems and special needs. Please refer to the attached map which indicates your block captain.
• Should an evacuation be deemed necessary, the block captains will advise homeowners and assist them in moving to the designated assembly point.
• Unless notified otherwise the designated assembly point is the Clubhouse. Assembly point signage is to be installed to indicate the assembly point.
• We advise homeowners not to park their cars in the vicinity of an emergency as this could block emergency services from reaching the site of the emergency.
• The estate has also set up a small team of volunteer first responders that will endeavour to help in the case of a disaster emergency, prior to the emergency services arriving on site.
• Remember to keep calm and do not panic.

 

Garages:

We understand that there are proposals from Greeff and Sohn, both adjacent neighbours, as well as many more plans awaiting approval, held up in the approval process and thus have no further news to report.

 

Telkom:

Telkom are on site and are installing the infrastructure to phase 3 as well as increasing the overall capacity to service all residents. At this point they are still awaiting on some materials and cannot commit to a completion date as yet.

 

Social events:

Wednesday 25th July                                     “Christmas in July” dinner

Monday 24th September                             “Heritage Day” Picnic and Braai

Monday 31st December                                  New Year’s Eve

First Wednesday of the month                     Developer hosted drinks evening

 

The bar is open all day, every weekday during working hours (coffee is also available) and every Wednesday the bar hours are extended to 1900 with Terrance in attendance. Please feel free to use this facility especially on Wednesday evenings.

Shhhhhh………. the meeting room where the Catering Committee held their last meeting was strategically “bugged” and whilst there was a lot of inaudible chatter the following snippets were recorded and you should be secretly advised to watch for announcements closer to the time of the Christmas in July event:

“Fabulous 3 course Christmas dinner menu with vegetarian alternative”

“Gluhwein on arrival”

‘Live music …….”

 

Healthcare:

What a stroke of genius it was to second Dr Klaas van Wyk to our board of Trustees which we did in April. Klaas has been spending time with Sister and staff as well as some of the residents and families in order to get full understanding of the operations and positioning to bring his special expertise to managing this crucial facility.

He has already made useful contributions at the operating level and is now preparing to lead our need to make strategic choices about the future of the Centre.

Our sense, having spoken to some residents, is that there is strong support for developing the services of the Centre to providing care for residents in their own homes as much as is physically and medically possible. You know that many of these services are currently available and it is our intent to grow on this foundation. What is important to us now is that we would very much appreciate your thoughts and your involvement. We plead, and assure you all of absolute confidentiality, to make sure Sister has details of your medical history, medication etc so that should an emergency arise your file information is available to the medical responders. This could save your life! Imagine you, or your loved one only just manages to raise the alarm and the situation is serious, but we never advised Sister that we had a heart condition or a breathing problem or whatever. Sister has standard forms available, please make an appointment to see her if you haven’t already!!!

The Centre will only be able to provide you with the care you deserve if we all take some ownership now whilst we remain in good shape.

 

Home based care is already available, and some residents have made use of the services. Charges for the home-based nursing care are as follows:

	Amount per hour		Day Tariff	Monthly
1	1 Hour		R130.00	R3,940.00
2	2 Hours		R240.00	R7,225.00
3	5 Hours		R355.00	R10,845.00
4	10 Hours		R715.00	R21,680.00
5	12 Hours (Day or Night)		R770.00	R23,330.00
6	14 Hours (Sleep In)		R805.00	R24,475.00

 

Other services such as laundry, cleaning and providing of meals are also available, if you are in need of any of these services please speak directly to Sister van der Walt.

 

News from the sales team:

The enthusiasm of the sales team continues with 13 properties now signed in phase 3. Even though there is a long way to go it is encouraging knowing that the architects have already started the planning process for phase 4. Exciting to see the continued growth on the estate.

Keep well. Take care. Have fun.

This newsletter is compiled from various contributions and comes to you with the Trustees best wishes.

KLEHO NEWS

February 2018.

 

Dear Residents/Homeowners

 

Our first newsletter of 2018 carries with it very Best Wishes to all members for a wonderful year ahead.

Finance:

Your trustees have been working hard at budget preparation and have made good progress. We are planning against a background that we wish to share with our members. Financial controls are good, and we are doing well against previous budget given the difficulty of never knowing when and how many sales are going to be made. Our major challenges in this coming year could be summarised:

 

After assuming responsibility to Chair the Trustee board at the last AGM and having strengthened our local trustee input through a pertinent portfolio management structure, our next step will be to assume responsibility for the detailed financial management of the KLEHO. We are deeply indebted to Lester Coelen who has assumed this role to date and who is happy to continue in an oversight role, but we are looking at bookkeeping and financial management locally which will attract some additional costs. Due to our growth we are soon to be required to register for VAT and this will add to our overall costs.

Recently there is legislation requiring a levy of R40 per month per home to be paid to a state-controlled fund (COSAS), aimed to act as an ombudsman to arbitrate matters between Homeowners Associations and their Members.

We need to buy some emergency equipment (fire hoses etc)

The bar is only just breaking even, and we will have to increase prices shortly.

The fence damage from the fire has been repaired and the security personnel reduced accordingly. We are also looking at cost control in all areas of our operations with specific attention to the major cost facility which is the Healthcare Centre.

Security and Garden Maintenance contracts have been satisfactorily re-negotiated.

We still have some final numbers to crunch but all indications are that we have managed to keep the increase in levies to under 10 percent.  We will be writing soon with more detail but considered it prudent to give you some advance info. Levy increases are due with effect 1st March.

 

Clubhouse Extension:

Work on the extension to the south west corner of the Clubhouse, being the storage and locker rooms, will commence in the near future at a cost to the developer of around R750 000.

We have scrutinised the plans and are sure that it will be a valuable addition to our Clubhouse.

 

 

Property and Gardens:

The boules court is ready for use and Terrance has a boule set for your use. We apologise for the surrounds which have got a bit untidy recently. Weeds have been removed but our real problem is that there is a serious shortage of grass. When grass is available Mike will be applying his usual expertise to making it pretty.

 

Your trustees have recently done a complete “walk about” on the Estate. We were very pleased with the landscaping and the maintenance of the individual home gardens which we consider of a very high standard and certainly a real attraction for new buyers. We made our judgement by looking at gardens which we know rely 100 percent on the garden service provided and these are more than acceptable. It was obvious that many homeowners take extra care and enjoy gardening and some of these gardens approach “show” quality. Thanks to you all for lifting a high standard to even greater heights! We do receive a lot of comments regarding the productivity of some of the garden service staff and want to assure you that this is considered in negotiations with the service provider.

 

We feel that, as retired folk, we don’t want to be managing this aspect of operations at a detailed level. The best breaking news is that we have negotiated some real improvements to the garden service contract. Firstly, the service provider has appointed a suitable supervisor for their Knysna contracts which at this time are ourselves, and Thesen Island. He will be on site almost daily, will be invited on our regular “walk abouts” organised by Ray Cooper, where required standards and snags are addressed. We are soon to take delivery of 400 trees which will be used to further enhance the open areas. They will also supply a permanent “bakkie” so that rubble and garden refuse can be cleared more regularly. We have added appropriate additional garden equipment to cater for expansion in Phase 3, both houses and common areas which jointly add about 30 percent to the area under care. We have included maintenance of the fence line by regular cutting both sides. We will be adding soil to top up staircases on the trails and sholin walls.

 

With all this happening we need to remind members of our conduct rules which expressly ask members not to issue instructions to the garden service staff. Please address concerns or suggestions in writing to Kirstie who will keep Ray and the trustees updated. We will take up relevant issues with the Supervisor.

 

What we watch very carefully is the cost to the individual homeowner of this service. Based on next year’s budget, we will each pay around R300 per visit for the service which includes our own garden plus all the work done on the common areas. We understand that R350 to R400 is commonly charged for these similar, but we believe inferior, services around Knysna.

We plan to make some improvements on the common areas as one of our objectives for 2018. These are often under pressure due to the ongoing construction around the Estate as well as the difficulty with keeping undeveloped sites neat and tidy. Landscaping is often delayed out of necessity as any improvements could be damaged during later construction. We are looking at more routine clearing of rubble and garden cuttings, improvements to the stairs on the trails, more frequent weeding of sholins, better weed control of all the paved areas, and a general tidying up. All this has to be done without significant increases to the costs as budgeted.

Whilst on the subject of gardens one of our biggest problems is as a result of the water restrictions. We published the municipal rules recently as a reminder in response to some members raising concerns about folk on the Estate “breaking the rules”. We support the water restriction regulations and encourage all our members to comply. Firstly, we should remind members that our water is sold to and paid for at the Estate level. The Municipality therefore has access to the bulk figure. We read meters and recover the costs on the tariff schedule applicable. Water used by the contractors is metered and paid for, although from time to time we allow use of some dam water for dust control and watering of the common areas when available. You will be interested to know that our members are all compliant with the major requirement that usage shall not exceed 20kl per month and in fact the average usage last month was 6kl per household. Your trustees are not going to “police” water use by members mainly because there are so many issues in play when you make a judgement! Is the member using a watering can breaking the law? Perhaps the water is grey water from the shower or perhaps it is from a rain water tank. Is the bucket washing of a car definitely municipal water? Is the hosepipe in use perhaps from underground water tanks of rain water? We are sure you understand and will be responsible KLE citizens!! If anyone feels strongly about reporting, please feel free to report to the municipal line available for that purpose.

 

Safety and Security:

You will be aware of how smart (and determined) some sales folk are. Quite a few try to gain access to the Estate using “I’m looking for Mr Buzz. No, I don’t know his number. I think he moved in yesterday” and so forth. Our guards are under strict instruction to only give visitors access once they have phoned the household concerned and obtained their express permission. Please assist and be generous in your praise when it works well. Sometimes our own guests get frustrated by the delay, but we need to hold fast onto strict enforcement.

 

As reported at the end of last year we are embarking on a training program for First Responders with the Fire Department. Six of our members have volunteered as First Responders, and their training will commence on the 15th February. The first session will be a classroom session followed up on the 23rd February with a practical session on how to use hoses connected to the estates fire hydrant reticulation. Invites have also been sent to attend the training for those Block Captains that wish to take part.

 

Safety and regulations regarding Geysers:

We have received numerous queries after the geyser fire which occurred in Unit 92 as to whether geysers should be connected to the earth leakage, we have investigated the regulations being the SANS 10142-1 and can confirm that any units completed, and the certificate of compliance issued prior to March 2017 will most likely not have the geyser linked to an earth leakage. Any units completed after March 2017 would have to comply with the revised SANS 10142-1:2017 regulations and will have an earth leakage installed.

 

Any units completed prior to March 2017 and without the earth leakage installed remain compliant and should any problems be experienced the geyser circuit breaker in the electrical distribution board will trip, it is however up to the individual’s discretion as to whether they would rather have an earth leakage installed (for additional peace of mind) and to make contact with any registered electrician to complete the installation on their behalf.

 

Garages:

We understand that there are proposals from Greeff and Sohn, both adjacent neighbours, as well as many more plans awaiting approval, held up in the municipal offices and thus have no further news to report.

 

Social events:

Thanks to Pat Williams for all the hard work she put into arranging the New Year Bash which was much enjoyed by all those who attended. Good news is that Pat has undertaken to repeat the function at the end of this year.

 

Our thanks also to Ann Griffiths for forming a catering committee and for the work they did in planning events for 2018. Ann has unfortunately had to resign from this activity as she needs to concentrate on organisation of the catering for the forthcoming Hill Climb weekend. Elaine Elliot has kindly offered to stand in as co-ordinator and she, together with Cathy and Allison have met to review and firm up the plan as follows:

 

Wednesday 14th Feb                     The event planned for Valentine’s day has been cancelled.

Wednesday 21st March                 “Let’s get the ball rolling!” dinner event

Wednesday 25th July                     “Christmas in July” dinner

Monday 24th September             “Heritage Day” Picnic and Braai

 

We would also like to have an event, or two, to fill the gap between April and June but, whilst Elaine and the trustees are happy to provide assistance with logistics, we really do need to spread the workload. What we are looking for is a couple, or maybe two who would organise and “host” the evening and be responsible for the catering aspects.

The guidelines are:

The event must be self-funding and no member should be out of pocket, KLEHO will stake expenses which must be recovered from folk attending the event. Kirstie will handle notices, rsvp’s etc. The trustees (as agreed with the Developer) can make tables with table cloths and chairs available for the evening. Terrance will assist with layout and furniture arrangements under supervision of the hosts. Terrance and or committee members are available for bar duties at these events.

 

We note that one or two volunteers help greatly, with the “boys” helping with the layout and heavier work and the “girls” assisting with catering support. Thanks to those who offered their services, we have you on record! These events can be totally or partially outsourced. We only need to be reminded that a guideline figure of R150 per head is about the top end of members expectations for a meal and dessert. Within that parameter the event can be as simple as a boerie roll or more adventurous as led by the hosts! Remember that we do not have kitchen facility on site yet, but we do have crockery and cutlery and can cater for 60 people. Of course, “Bring your own” is also acceptable both in terms of food, ingredients and chairs and tables. (The Heritage Day event above is planned on this basis for example) As mentioned we have a list of folks who have volunteered to assist in various ways and will no doubt call on them, but this call is to lean on our members to step up to form a group (3 or 4 with a mix of men and women is ideal) and offer to organise/host an event.

We would really love to have the 4 dinner events per year each hosted by a small local group who would then have a once a year call on their generosity. This would help greatly in spreading the load as there is no way we should call on our catering committee, however willing, to have a quarterly call on their time.

 

ANY TAKERS PLEASE ADVISE KIRSTIE OR ELAINE.

 

By the time you read this we will have enjoyed the first complimentary drinks evening, held on the first Wednesday of every month, hosted by the Developer usually with Janey or Chick doing the honours. Thanks Ian, we enjoy your generosity very much.

 

Talking of bar evenings, and other than for the program mentioned above please remember that the bar is open all day, every weekday during working hours (coffee is also available) and every Wednesday the bar hours are extended to 19h00 with Terrance in attendance. Please feel free to use this facility especially on Wednesday evenings.

 

Please be aware that, mainly from an insurance perspective, children are welcome to use the pool, but must be accompanied by an adult member.

The minimum age for persons using the Gym is 16 years.

The tennis court is receiving some remedial work on some blisters formed on the surface, but we have also noted that folk have been playing in black soled shoes which are leaving marks on the surface. Please wear tennis shoes when using this court.

 

Rates invoices:

Kirstie is in the process of compiling a list of all homeowners who have not yet received a Rates account from the Municipality. The developer has agreed to take this up with the Municipality as a once off bulk complaint to urge the Municipality to look into the situation.

 

This newsletter is compiled and edited by various members of your committee and vetted by all members and issued on their behalf with warmest regards.

KLEHO Newsletter
December 2017
Dear Members and Residents,
We thought you would appreciate an update ahead of the Christmas festivities:

Optic Fibre:
Sad news on this issue but there is nothing that we can do except wait until our development reaches more than one hundred homes. The service providers were initially keen to supply us but later withdrew from negotiations despite Grant’s persistent attempts to persuade them otherwise. The result is that Telkom will now copper cable the balance of Phase 3 and when doing so will also upgrade their cables enabling those currently battling to get full service to do so early next year.

Clubhouse Extension:
Some folk will have noticed some layout marking adjacent to the south west corner of the Clubhouse. There has been something of an emotional outburst from some members made without benefit of all the information. So, let’s try to clear the air!
Remember that the full Clubhouse extension will include another wing (restaurant, kitchen etc) and that these facilities will require staff (chef, waitrons, cleaners etc). We already have a small gardening team which will still grow somewhat as we develop, and these folks require locker room facilities too. They have used the guardhouse up to now, but this will not be sustainable in future years. We will shortly be setting up a trailer equipped with fire response equipment, there are lawn mowers and gardening equipment to be stored, we will also need a garage parking for the KLE shuttle combi/bus that is planned.
To be sure, no member will want this facility adjacent to their home, the Healthcare Centre is unsuitable from a space, access and inconvenience to the resident’s point of view, and so it is best placed in the Clubhouse complex as was envisaged from the outset.
The Architect has again done a brilliant job for us by designing the addition very carefully. The outside views are consistent with the aesthetics of the Clubhouse including roof lines and patio extensions. The building area is largely a big store/ garage which is on the side of the current library. There are no windows along this wall as viewed from the library making a nice courtyard effect outside of the library patio. The rest of the building consists of a ladies room with 2 toilets and two hand basins and gents with 1 toilet, 2 urinals and 2 hand basins. These are entered from the parking area end through a locker room facility and placed on the southern half of the building. The whole is tiled and finished to a high standard and will of course receive the same level of cleaning applicable to the whole Clubhouse facility.
The storage area is entered from the parking area through a garage door similar to those fitted to our homes. There are lean to patios on both the east and west sides. This means that access to the library and gym will still be possible from the parking area. The layout also finally allows the promised pathway from healthcare to clubhouse to be set out appropriately. The patio on the west side may provide shelter for those using the tennis court. Windows are matching those already installed on our clubhouse and face both west and south. The design provides for a future loft area inside the roof which could be used for archives in future.
We hope this serves to reassure members that the new facility will add both utility and convenience to our Estate and we should all look forward to its completion in the new year.

Phase 2:
Congrats to the sales team. We can report that Phase 2 is now completely sold out! Sales in Phase 3 continue, and we wish the team success over the holidays which may attract visitors to view our beautiful Estate and decide to join us in paradise!!!

Website:
Up and running. http://kle-homeowners.co.za Have a look! Remember that Kirstie will provide help and training in the Clubhouse on 18th Dec at 13H30 for anyone requiring assistance and indeed for anyone who would just like to see the site up and running.

Pathways and Trails:
These have not been officially handed over to HO yet. Grant has a few finishing tasks in hand, for instance repair of some erosion and removal of a steel post.

Refuse removal & Recycling:
The refuse will be removed on Tuesday 26th December and Tuesday 2nd January respectively, as we have said previously the Municipalities official position regarding the waste collectors is that we are requested not to pay any Christmas gifts. They have requested us to report the individuals to the Municipality should they not adhere to this ruling. They will be told at the Security gate that they are not allowed to go door to door and should they do so, they will be reported. The registration number of the truck will be noted, and the drivers name will be recorded.

Please do not forget to Recycle, if you place your clear recycling bag next to your refuse bin it will be taken for recycling. If you do not have any recycling bags left I have been told you can collect them direct from the Municipality.

Road safety:
Please be careful over the holidays as there will probably be more traffic and pedestrians around including the odd grandchild or two! We have arranged to hand out reminder slips to all visitors and contractors entering the Estate next week in a blitz to reduce speed to the limit of 30kph around the entire Estate.

Contractors:
Contractors will be closing on the 15th December for their builder’s break and will be cleaning up the site, the only team on site until the 22 December will be those repairing the fence, therefore until the 15th January there should be no contractors on site so should you see anyone suspicious feel free to advise the guards.

Safety and Security:
Mike who is heading up the Safety & Security Committee and his team have been meeting frequently since the fires and are in the process of implementing Block Captains, First Responders and an Emergency Co Ordinator. They have been busy putting together an emergency protocol document, risk assessment as well as planning some First Responder training in the New Year.

Garages:
Ray Cooper advises that revised plans have been submitted by Greeff to the Municipality last week. Greeff would appreciate letters of support from those willing and who have not yet responded. Members are reminded that support or objection can be made to the Municipality.

Admin Office:
Kirstie will be on leave from the 2 January and will return on the 22 January.

New Year’s Eve Spit Braai:
Some 65 positive responses have been received by the evening’s host, Pat Williams. Guests and Residents can start gathering from about 17h30 and earlier, if they wish to claim their spot and set out their various tables and chairs. Food will be ready hopefully by 19h30 for 20h00.
Those who have not paid or mentioned how many guests they are bringing need to do this asap for us to estimate numbers for catering purposes. If you would like to know more about this event, please contact Pat directly. pat1lakebrenton@gmail.com
Enjoy!

Warmest Christmas Greetings to you and all those you love. Have a happy holiday time from all of us on the Committee and we add out sincere Best Wishes for a healthy and Happy 2018!!